Introduction: This Refund Policy governs the process for returning or exchanging items purchased through the Jubilee Marketplace online ordering website located at www.jubileeonwest.online (the "Website").
Returns and Exchanges: If you receive damaged or incorrect items, please contact us within 48 hours of receiving your order to initiate a return or exchange. You may be required to provide evidence of the damage or incorrect item.
Refunds: Refunds will be processed to the original form of payment within 7 business days. We reserve the right to refuse a refund if the item has been used or damaged.
Shipping Costs: Shipping costs are non-refundable, unless the return is a result of our error.
Changes to Refund Policy: We reserve the right to modify this Refund Policy at any time without prior notice. Your continued use of the Website constitutes your acceptance of any changes to this Refund Policy.
Contact Information: If you have any questions or concerns about this Refund Policy, please contact us at info@jubileeonwest.com.
